The following Quality Manager is responsible for the monitoring of HUDCO website:

HUDCO website undergoes regular monitoring through manual methods as well as web analyzer tools. This is password protected and accessed by the Website Administrator. The monitored data is analyzed monthly by HUDCO SOC team and compiled into reports. These reports are made accessible to Quality Managers on a monthly basis or as required.

Though reports can be obtained on almost every aspect of the HUDCO website, for regular analysis, the Quality Manager is responsible for the following:

• Visitor’s Dashboard: Presents an overview of visitor patterns to the portal.
• Usage Pattern: Displays the geographic location of visitors (cities and countries).
• Hits by Hour of the Day: Shows the most and least active hours during the report period.
• Referring Sites: Identifies domains and IPs that direct visitors to the portal.
• Search Phrases: Lists phrases and search engines leading visitors to the site.
• Top Pages: Lists the most popular web pages and number of visits.
• Entry Pages: Shows the first page viewed in each visit (not necessarily the homepage).
• Browsers: Lists browsers most commonly used by visitors.
• Platforms: Lists operating systems most commonly used to access the website.

HUDCO website is also monitored for quality issues such as spelling errors and broken links. Spelling checks are done weekly, and broken links are monitored daily.

• Visitor and usage reports present user demographics and support improvements to personalization features.
• Search phrase reports help identify keywords used to find the website, assisting in SEO optimization.
• Top and entry page reports indicate which pages to optimize first for search engines.
• Browser and platform reports help ensure compatibility with most-used browsers and systems.
• Hourly hit reports identify peak traffic times to ensure server optimization.
• Referring site reports support link exchange opportunities with high-traffic sources.
• Spelling errors are corrected immediately upon detection.
• Broken link reports are reviewed and fixed promptly.