Page 38 - Shelter - April 2025
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POLICY REVIEW


              labour chowks and care          such  as  social  welfare  hubs,   when workers are away. This
              centres for informal sector     community  canteens  (e.g.,     would require visualising
              workers,  currently  absent,    Amma      Canteen,     Indira   social infrastructure from a
              could be good starting points.   Canteen),  public  sanitation   comprehensive and holistic
                                              facilities,  and  community     viewpoint.
              However, to ensure that social
              infrastructure is optimally     toilets—is vital for creating   4.   Convergence  in  Service
              positioned to serve local       a more coordinated and              delivery & Operations
              communities,  it  is  essential   efficient system. For example,   Sustaining  the success of
              to identify key areas that      a labour chowk could be         social infrastructure requires
              maximize  both  accessibility   strategically  placed    near   effective   and    consistent
              and impact. Success depends     public toilets and community    operations,     maintenance,
              on a thorough understanding     kitchens, improving access for   and     service     delivery
              of the specific infrastructure   informal workers to critical   mechanisms.  These  can  be
              required and a strategic        services  and  facilities.  This   enhanced  by   leveraging
                                              would enhance the utility of
              selection  of  its  location,                                   community potential and
              based on a comprehensive        existing infrastructure and     strengthening  existing  safety
                                              improve the overall well-
              evaluation   of   the   local   being of the workforce. Such    nets.  For  example,  local  self-
              context.    This     includes                                   help   groups,    community
              assessing       demographic,    hub and  spoke approach         interest  groups,  and  area-
                                              would optimise the use of
              socio-economic,  and  cultural                                  level federations can actively
              characteristics,  as  well  as   existing  investments   and    participate in the management
                                              infrastructure.
              existing  infrastructure,  local                                and upkeep of these facilities.
              needs, and potential for future   3.   Coordinated Infrastructure   Moreover,   aligning   these
              growth.                             Delivery                    projects with central and state

              However,     the    lack   of   Maximising     the   efficient  government schemes and
              standards   and    guidelines   use of land and developing      exploring  Corporate  Social
              to   identify  the   location   social infrastructure in an     Responsibility (CSR) funding
              and distribution of social      integrated  manner  is  crucial.   can ensure the sustainability
              infrastructure  hinders  the    Infrastructure   should    be   of  operations.  To  further
              ability of local governments    designed to serve multiple      improve    service   delivery,
              to  take  these  factors  into   functions   and   purposes,    user feedback systems should
              account. Such demand-based      either by utilising the space   be implemented  to make
              planning could be achieved      at  different  times  or  by    responsive adjustments based
              by adopting a participatory     allocating specific floor areas   on the evolving needs of the
              approach through involving      for different uses. For instance,   community.
              the local communities and       a  public  toilet,  community   Way Forward
              informal worker groups, and     learning centre and social
              through the use of digital      welfare hub could be located    Prioritising           social
              technologies.                   on different floors of the same   infrastructure is a reliable
                                              building. Additionally, a large   pathway for cities to become
              2.  Capitalize  on  Existing    hall and play area in a labour   inclusive  and  equitable.  This
                   Infrastructure
                                              chowk,  designed  with  an      calls for urban stakeholders
              Revitalizing and reimagining    open  layout,  could  function   to  keep an additional  3-Cs -
              the use of existing social and   as a  day care  centre  for    Community,  Creativity  and
              community infrastructure—       children during the daytime     Collaboration  -  at  the  heart


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