Page 41 - HUDCO BEST PRACTICE AWARDS

KSRTC appointed M/s Inter Continental Technocrats Private Limited, the monitoring and Evaluation 0.16 0.15
Consultants, to assess the performance of ITSCB2 enabled city bus services in Mysore. The consultants
have carried out the commuters’ survey in February 2018. The survey results obtained through a survey of 0.14
more than 2000 commuters, viz., commuter satisfaction level on bus services with bus arrival information 0.12 0.11
at bus stops is at 93%, accuracy of information provided through ITS enables city bus services is 90%, 0.1 0.09
punctuality: 83%, consumer’s believe on KSRTC buses 84.3%, travelling time 84.6%, bus fare 86.2%, 0.08
availability of seats 85.4%, cleanliness 86.0%, behavior of conductor and driver 83.1%, security in bus 0.06
83.6%, driver stopping at place earmarked for bus stops 81.9%, identification of particular route bus 87.3%, 0.04
wheelchair accessibility 74.9%, driving quality 85.2%, IBD board information 88.9%, In-Bus-Announcement
90.3%, security satisfaction of female passengers in bus 88.5%. 0.02
0
2014-15 2015-16 2016 (Oct)

Rate of accidents (per lakh kms)
After introduction of bus service, annual ridership increased by 11.9% in 2017-18, compared to baseline year’s annual
ridership in 2012-13 and 16% of Non-KSRTC commuters have shifted to KSRTC due to ITS implementation in city
bus services (1.7% of annual ridership accounts purely due to ITS implementation in city bus services). Average
Commuter Waiting Time has reduced to 12.43 minutes in Feb-2018 as compared with 20.10 in April 2012 and 15.16
in Feb 2015.

Modal share before introduction of bus service

Consumer feedback for KSRTC bus service
180,000 171,281 132,357 131,194 130,032
160,000
Total Emission (tonnes CO2) 120,000 72,711 99,493 98,662 97,830
140,000
112,103
100,000
Modal share after introduction of bus service 80,000 69,539 69,003 69,003 2014
Sustainability 60,000 2023
40,000
egarding sustainability, this initiative has made a step forward towards environmental 20,000 2033
Rsustainability in urban environment. Consultants from Ministry for Housing & Urban Driver Training
Route
Affairs (MoHUA) visited Mysore and assessed the environmental benefits of introducing ITS Business as Usual Mode Shift + Rationalization
Electricity
enabled city bus services in Mysore. They have assessed the direct and indirect reduction in Consumption
carbon footprints because of introduction of ITS enabled city bus services in Mysore city. It Scenarios
is estimated that around 112103 tons of carbon dioxide emissions will be reduced by 2023.
Reduction in carbon emission

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