Page 65 - HUDCO BEST PRACTICE AWARDS

Various factors contributed to the success of this mission. Some of the key elements that
helped accomplish this success are:

Community Participation: Decentralizing the process of decision making through
community participation imparted a sense of ownership to everyone involved. Participation
of local public representatives, NGOs, SHGs, and the larger public from the early stage
made them aware of all aspects of the projects and facilitated them to build their capacity
during the course of implementation.
Clustering of projects: Implementation of scattered and small projects is logistically
difficult. Hence, projects under this mission were clustered to gain ideal scale. This has
helped in better bid management and has suited the communities and the implementation
partners alike.
Robust Monitoring Framework: The communities constantly monitored the progress
of projects while the third party verification ensured quality and safety at sites. Further,
recognition and addressing of issues and constraints both at local, regional and state levels,
ensured by providing helpline ‘Sanjog’ of Odisha Government as well as a dedicated helpline
of PHEO, made grievance redressal swift. Besides, the physical and financial progress of
projects was also frequently reviewed by the Secretary, HUDD, Chief Secretary as well as
the Hon’ble Chief Minister at the state level. Finally, constant monitoring at all levels done
with web-based tools such as SWIMS and Mo-PRIDE ensured that there was no slackness
by any of the implementation partners and thus, timely completion of projects could be
achieved.

SWIMS –Real time Smart Dashboard

Smart Water Information Management System (SWIMS) was launched on 6th October
2016 for real time monitoring and measurement of key performance metrics w.r.t water
supply, physical infrastructure, revenues etc.
• SWIMS made available for public viewing from July 2017 – first of its kind in the
country.

• Digital display board for daily public disclosure near High Level Water Tank,
Secretariat

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