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URBAN TRANSPORT



         moving  gradually  towards  giving  smart  solutions  to   iii. Increased Modal share                                                                                       2. Social Benefit
         provide a reliable public transport system to the citizens                                                                                                                  The  integrated  transport  system  provides  faster,  safer,
                                                               The majority of the commuters travelling in city bus have
         of Surat. Integration of services is not possible without
                                                               shifted  from  auto  rickshaws  for  safe,  affordable,                                                                healthier and less stressful journeys compared to private
         technology.  Hence,  Integrated  Transit  Management
                                                               convenient and comfortable journey. According to a user                                                               mode. According to user satisfaction survey, 70% - 80%
         System (ITMS) and Automatic Fare Collection System
                                                               satisfaction survey, it was seen that almost 75% of the                                                               of commuters are walking and 5% users are using bicycle
         (AFCS)  help  towards  developing  an  integrated  Mass
                                                               commuters have shifted from auto-rickshaws and 21%                                                                    as access and egress mode to public transport. Also, the
         Transportation system.
                                                               from two-wheeler.                                                                                                     city  has  developed  a  complete  right  of  way  along  the
         All  buses  and  stations  are  equipped  with  Passenger                                                                                                                   BRTS  corridor  which  provides  wide  and  good  quality
         Information for announcements about arrival departure                                                                                                                       footpaths and segregated cycle tracks which attract more
         times and dissemination of relevant information. Mobile                                                                                                                     walk and cycle trips for shorter distances and improve the
         Applications for a user interface have been developed.                                                                                                                      health of people. Recently the city has developed a model
         GPS devices are installed to track the vehicles in real time.                                                                                                               smart  road  with  pedestrian  islands,  landscape,  street
         A command-and-control centre has been established and
                                                                                                                                                                                     furniture,  cycle  track  and  wide  footpath  which  attract
         live-monitoring and management of operations are done
                                                                                                                                                                                     more  people  to  use  walk  and  cycle.  People  living  in
         to  ensure  the  quality  of  service.  An  optimized  fare
                                                                                                                                                                                     remote areas are getting connectivity to public transport
         structure has been developed to ensure affordability. The
                                                                                                                                                                                     at  an  affordable  price  and  access  their  employment
         minimum fare is Rs. 4 and the maximum fare is Rs. 22. To
                                                                                                                                                                                     location and recreational area easily. The system is highly
         enable  modal  integration,  the  same  fare  structure  is
                                                                                                                                                                                     affordable for the people of Surat, with minimum fare of
         adopted  for  all  sub-systems  of  Public  Transport.  Fare   Surat Money Card below
         collection is operated using AFCS and passengers need to                                                                                                                    Rs. 4 and maximum fare of Rs. 22.
         take a single ticket for journey from any bus stop/station   iv. Improved User satisfaction                                                                                 3. Environmental Benefit
         to any other with a single ticket involving multiple modes.                                                                                                                 According to user satisfaction survey, there is modal shift
                                                               User satisfaction surveys were done to understand the
         i. Improved ridership                                 perceptions  and  suggestions  of  the  users  using  Public                                                          in favour of public transport. 75% of BRTS users have
                                                                                                                               Passenger Information Systems at Buses
                                                               Transport  services  (BRTS,  City  bus  and  HMC).  The                                                               shifted  from  3-wheelers  (shared  auto-rickshaws).
         The combined ridership (BRTS, City bus services and                                                                                                                         Petroleum use in private vehicles and growth in vehicle
                                                               survey also helped to capture the details like occupation
         HMC)  has  increased  from  25  thousand  passengers  in
                                                               distribution,  frequency  of  travel,  purpose  of  the  trip,                                                        miles travelled are among the main drivers of the growth
         November 2016 to 275 thousand passengers currently.
                                                               modal shift, access and egress mode with a total journey                                                              in  energy  usage  in  Surat.  Public  transportation
         The increase in ridership trend indicates that users have
                                                               time of the city bus users. A total of 6000 user satisfaction                                                         encourages energy conservation, as the average number
         found this system affordable, convenient and attractive.
                                                               surveys were conducted throughout the operational hours                                                               of passengers on a transit vehicle far exceeds that of a
         ii. Improved Accessibility                            emphasizing morning and evening peak hours. Sampling                                                                  private  automobile.  Even  as  a  single  transit  vehicle
                                                               was done on the basis of the ridership of each route. More                                                            consumes more energy than a private vehicle, the average
         Around 95% of the area within SMC is covered with a
                                                               than 21% of the commuters rated the public transport                                                                  amount  of  energy  utilized  per  passenger  is  far  less.
         Public  Transport  network.  The  aim  is  to  increase  the
                                                               services as 10 out of 10 followed by 54% giving 9 ratings                                                             Congestion relief through the use of transit also saves fuel
         coverage to 100%.
                                                               and 17% giving 8 ratings. The average commuter rating                                                                 as  vehicles  stuck  in  gridlock  waste  fuel  and  generate
                                                               was 9 which shows the service is quite good.                                                                          emissions. Surat transport system, moving more people
                                                               SUSTAINABILITY:                                                                                                       with fewer vehicles reduces greenhouse gas as it reduces
                                                                                                                                                                                     the  emission  generated  by  private  vehicles.  Surat
                                                               1. Economic Benefit:
                                                                                                                                                                                     transport system also reduces greenhouse gas emissions
                                                               Surat BRTS and City bus service have encouraged high-           Turnstiles and Surat Money Card
                                                                                                                                                                                     by  facilitating compact development, which conserves
                                                               density development alongwith the transit network which         operating  cost  for  individuals.  Surat  transport  system   land and decreases the distances people need to travel to
                                                               has  encouraged  new  business  and  mixed-use
                                                                                                                               offers job creation possibility in services, construction,   reach  destinations.  Moreover,  by  reducing  congestion,
                                                               development. Also Land value along the PT network has
                                                                                                                               design,  operations  &  maintenance,  manufacture,    transit reduces emissions from cars stuck in traffic. SMC
                                                               increased. The model shift from auto rickshaw is 80% and
                                                                                                                               education and research.                               has introduced Common Card which is used at public
                                                               from  private  vehicles  is  10%-12%  which  reduces  the
                                                               congestion, vehicle kilometer travelled and vehicle
         Public Transport Network Map
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